Purpose of the Role:

The Head of Clinic / Matron provides clinical leadership and operational oversight



Retirement Complex’s Clinic and related service areas. This role ensures the delivery of high-quality patient care, supporting nursing staff development, staff management, strong administration and

contributes to the strategic objectives through effective management of clinical operations.



Key Responsibilities:

• Provide expert clinical guidance and support to nursing and allied health teams.

• Monitor, evaluate, and improve patient care practices and clinical outcomes.

• Assist in the development and implementation of company policies, procedures, and standards for the clinic and related services.

• Management of staff, including resource allocation, scheduling, and workflow optimization.

• Mentor, train, and develop clinical staff to enhance competencies and professional growth.

• Ensure compliance with regulatory and accreditation requirements.

• Management of clinic stock.

• Management of billing for services rendered and billable stock used.

• Collaborate with multidisciplinary teams to promote patient safety and high-quality care.

• Participate in quality improvement initiatives and clinical audits.

• Act as a point of contact for complex clinical situations and provide solutions to operational challenges.



Qualifications and Experience:

• Registered Nurse (R.N.) with a valid South African nursing license.

• Postgraduate qualification or specialization in a relevant clinical field is preferred.

• Extensive clinical experience in a hospital / clinic setting, including senior or leadership roles.

• Proven experience in clinical operations, staff management, and quality improvement initiatives.



Skills and Competencies:

• Strong leadership, administrative and management skills.

• Excellent clinical judgment and decision-making ability.

• Effective communication and interpersonal skills.

• Ability to work collaboratively in a multidisciplinary environment.

• Problem-solving and conflict resolution skills.

• Commitment to patient-centered care and professional ethics



This is a full-time role.

Basic salary negotiable depending on qualifications and experience.

Reporting to the General Manager.



Working hours:

Monday to Friday, 08H00 to 17H00

Due to the nature of the operation, a degree of flexibility will be required and working on weekends,public holidays and overtime may be required from time to time.