Purpose of the Role:
The Head of Clinic / Matron provides clinical leadership and operational oversight
Retirement Complex’s Clinic and related service areas. This role ensures the delivery of high-quality patient care, supporting nursing staff development, staff management, strong administration and
contributes to the strategic objectives through effective management of clinical operations.
Key Responsibilities:
• Provide expert clinical guidance and support to nursing and allied health teams.
• Monitor, evaluate, and improve patient care practices and clinical outcomes.
• Assist in the development and implementation of company policies, procedures, and standards for the clinic and related services.
• Management of staff, including resource allocation, scheduling, and workflow optimization.
• Mentor, train, and develop clinical staff to enhance competencies and professional growth.
• Ensure compliance with regulatory and accreditation requirements.
• Management of clinic stock.
• Management of billing for services rendered and billable stock used.
• Collaborate with multidisciplinary teams to promote patient safety and high-quality care.
• Participate in quality improvement initiatives and clinical audits.
• Act as a point of contact for complex clinical situations and provide solutions to operational challenges.
Qualifications and Experience:
• Registered Nurse (R.N.) with a valid South African nursing license.
• Postgraduate qualification or specialization in a relevant clinical field is preferred.
• Extensive clinical experience in a hospital / clinic setting, including senior or leadership roles.
• Proven experience in clinical operations, staff management, and quality improvement initiatives.
Skills and Competencies:
• Strong leadership, administrative and management skills.
• Excellent clinical judgment and decision-making ability.
• Effective communication and interpersonal skills.
• Ability to work collaboratively in a multidisciplinary environment.
• Problem-solving and conflict resolution skills.
• Commitment to patient-centered care and professional ethics
This is a full-time role.
Basic salary negotiable depending on qualifications and experience.
Reporting to the General Manager.
Working hours:
Monday to Friday, 08H00 to 17H00
Due to the nature of the operation, a degree of flexibility will be required and working on weekends,public holidays and overtime may be required from time to time.
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